Our house, built in 1954, probably never had a complete roof replacement.
It was high time.
We got five different bids, asking each contractor what it would cost to take
the roof down to the bare wood and completely replace everything, adding a
thick layer of foam/fiberglass insulation and a reflective topcoat. A lot of the
fascia board was rotten, and needed to be replaced as well. We asked that
any rotten wood discovered at the time of replacement be replaced, and we
also replaced six large skylights.
All vents were replaced, new fascia board installed, and new gutters on two
sides of the house.
Southern Florida is a challenging place to do roofing in the summer because
of the weather. From the first day, Dustin Anderson was completely up
front and honest about the difficulties and chronic delays we might face,
which were completely reasonable and understandable (I don't want roofers
topside in a thunderstorm, either!). One of the most impressive things
about AAA Construction was Dustin's constant honesty and incredibly fast
responsiveness. If I noticed a small problem during construction (e.g., a
rotten fascia board that had been missed for replacement), all I had to do
was text him, and literally within 15 minutes he had contacted his crew and
let them know they had to fix the problem. And they always fixed it,
cheerfully and properly.
A few little glitches along the way are to be expected with any project this
big. But every single little glitch was corrected quickly and without stalling
or making excuses, largely because of Dustin's incredible sense of ethics
Case in point: When we unpacked the skylights, I was dismayed to find that
they were bronze-tinted, rather than clear, as I had requested. But as it
turned out, the only time I requested that was when we did the initial walk-
through of the house, and we didn't actually write it down in the contract
anywhere. Dustin could simply have told me "too bad, so sad." But did he?
NO. He immediately got on the horn to various skylight manufacturers and
within a day he had me talking to the manufacturer (in Texas!) in a 3-way
teleconference so we could discuss the merits of each color of available
skylight lens. I ultimately settled on white, which I hadn't even known was
available at the time.
Dustin then not only scheduled the lens replacements at my convenience,
but also *completely covered the cost of the replacements* (more than
$1200). How many contractors would do that?
All the men on the work crew were professional, nice folks who were very
willing to make special adjustments as we worked along through this big
job. I felt completely comfortable with them on my property. They showed
incredible respect for my rescued animals (I run a rabbit rescue and have
both wild and domestic rabbits who can be very stressed by loud noises and
strange voices), and were always considerate and kind.) They made a point
of inviting me up to inspect their work, if I wished to see it, and also
pointed out the absence of termites. I was interested to hear some of their
stories of finding extensive termite damage in some of the older roofs
they'd replaced, and how they had been careful to alert the owners to the
problem so it could be addressed. (But I was grateful to learn our house
didn't have that problem!) Just one extra little bonus showing how
meticulous and observant the crew was.
Because of the constant rain, we had to wait a bit for a dry spell to apply
the final, reflective top coat. But Dustin was in constant contact throughout
the wait, assuring me that he hadn't forgotten, and would have someone
out to do it as soon as the roof was dry enough. And the first time we had a
decent dry spell, the job was done quickly and professionally.
The finishing touch was the gutter work. He sent out two different
contractors, and let me choose the one who seemed more knowledgeable
about the work. The gutters were done quickly, and are absolutely
beautiful. Dustin has some really top-notch subcontractors, and the gutter
expert was certainly one of them. Our back yard used to flood mercilessly
with the slightest rain, but the gutter crew analyzed the lay of the land and
installed a perfect system to send all the drainage to the low-lying pond.
We're extremely pleased with the results.
We've since weathered some major storms (Sandy!) and we stayed dry and
happy underneath our beautiful new roof. I have no doubt it will last us
another 20 years.
I recommend AAA Construction without reservation, and *especially*
Dustin Anderson, the supervisor. He was always helpful, honest, prompt,
responsive, knowledgeable, and just an all-around nice guy to work with.
We'll be doing some major upgrades on the house in the future, and I look
forward to working with AAA again.
Jose Del Solar
I am a REO agent doing bank foreclosures and have used this company for
over 3 years. They always go beyond the call of duty when providing a service
for me. I am more than happy with the quality of their work. The owner John
is an awsome man full of integrity. This is the go to company for all of your
construction needs !!!!!!!!!
Exterior and interior paint, pressure clean and repaired stucco, replace rotted wood borders on windows, drained pool and acid wash, refilled pool and provided chemicals, removed old roof and installed new, repaired wooden fence and spray painted, installed smoke detectors.
Very professional, clean work, everything was covered in my kitchen to work
on the roof inside the house, looked like a surgery room in a hospital. Dustin
from AAA Construction is a very friendly and helpfull person, they did the
siding at my house also and it is a great work.Very happy, Thank you Dustin.